I’m struggling to get my new MatchX gateway to connect to the cloud. Or even try to connect to anything.
Here’s what has worked:
- Gateway powers up and issues an SSID. I can connect to this wirelessly using the SN
- Gateway is able to join my network and get assigned an IP
Here is what isn’t working:
- Gateway red light remains stubbornly on
- when I try to register the serial number on MatchX cloud, I get a “board not found” error
Here’s what I’ve tried:
- multiple restarts of the router and gateway
- I’ve confirmed that my router is set up for traffic for UDP on ports 1700, 1459 and 1194
- I’ve tested this successfully using iperf for both incoming and outgoing to a separate iperf server on those ports
- When I try an iperf test on my MatchX cloud URL (I’m in Australia) I don’t get a response. I’m guessing this is because there is one central point which is then delegated out
$ iperf -c aux.matchx.io -p 1700 -u - I tried using Wireshark to try to see what the Gateway was trying to send to, but I don’t see any activity on that IP apart from the initial network stuff. The light just stays red
- I’ve tried using just the LAN connection rather than Wifi
I’m hoping there is some really dumb, small step that I’ve missed here 