MatchX 1701 ROOT password

no way to get ROOT password from EU Cloud. Upgrading Firmware: no results. Support Contacts: no answers. First of all the EU Cloud is always in “Connection Refused”; when we try to register the Gateway 1701 the password field is not present or show “NOT FOUND”. is there anyone who has a manual to flash OpenWRT or connect the gateway as a hard drive and crack the root password?

Go to Organization configuration and activate the “I have read and accepting …”
After that, you can see the root passwort in the organizations gateway (as displayed in your picture)